FAQ

Frequently Asked Questions

Find answers to common questions about Bagsor orders, shipping, returns, payments, and customer support.

Shipping & Delivery

Where does Bagsor ship?
Bagsor currently ships within the United States.
How much does shipping cost?
We charge a flat shipping rate of $8 USD per order.
How long does order handling take?
Orders are generally handled within 1–2 business days. Business days are Monday through Friday, excluding applicable holidays.
What is the order cutoff time?
Our order cutoff time is 2:00 PM Eastern Time (ET). Orders placed after the cutoff may begin processing on the next business day.
How long does shipping take after dispatch?
Estimated transit time is 2–5 business days after dispatch. Delivery estimates are not guaranteed and may be affected by carrier operations, weather, holidays, or other circumstances outside our control.
Which shipping carriers do you use?
Bagsor may ship orders using USPS or UPS, depending on the shipment.
Will I receive tracking information?
Yes. Tracking information is provided after your order has shipped. Tracking updates are managed by the applicable carrier and may take some time to appear after shipment.
Can my order arrive in more than one package?
In some cases, items from the same order may be shipped in separate packages.

Returns & Exchanges

What is your return window?
Eligible items may be returned within 30 days from the date you receive your order.
What condition must a returned item be in?
Returned items must be unused and in their original condition, with applicable original packaging and accessories.
How do I request a return?
Please contact us at help@bagsor.shop before sending an item back. We will provide the applicable return instructions.
Do you charge a restocking fee?
No. Bagsor does not charge a restocking fee for approved returns.
Do you offer exchanges?
Exchanges may be available for eligible products. Please contact customer support before sending an item back so we can review your request.
What if my item arrives damaged, defective, or incorrect?
Contact us before returning the item. Please provide your order number, an explanation of the issue, and clear photos when needed so we can review the situation.

Refunds & Cancellations

How will I receive my refund?
Approved refunds are issued to the original payment method used for the purchase.
How long does a refund take?
After the returned item has been received, reviewed, and approved, refund processing may take up to 10 business days. Your bank or payment provider may require additional time before the refund appears in your account.
Can I cancel my order?
Cancellation requests can only be considered before an order has entered processing or shipped. Once processing or shipment has begun, cancellation may no longer be possible and the applicable return process will need to be followed.

Orders & Products

What products does Bagsor sell?
Bagsor focuses on handbags and shoulder bags in a variety of colors, silhouettes, and designs.
Where can I find product information?
Product-specific information is provided on the applicable product page. Please review the product title, description, images, price, and available options before placing your order.
What should I do if I entered the wrong shipping address?
Contact us as soon as possible at help@bagsor.shop. Address changes may not be possible once an order has entered processing or has shipped.

Customer Support

How can I contact Bagsor?
You can contact us by email at help@bagsor.shop.
What are your business hours?
Our business hours are Monday–Friday, 9:00 AM–5:00 PM ET.
What should I include with an order-related question?
Please include your order number and a clear explanation of your question or concern. This helps us identify the relevant order information.

Still Have a Question?

Contact Bagsor customer support at help@bagsor.shop. For order-related questions, please include your order number when contacting us.

Business Information

Business Name
Bagsor
Business Address
214 1st Street Southeast
Garrison, North Dakota 58540
United States
Business Hours
Monday–Friday
9:00 AM–5:00 PM ET